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	title of this thread your message Unacceptable that you are being treated this way. Such a beautiful chair. Perfect upholstery is so important to its architecture. I'm not sure i would want them to touch it again. And to have to pay shipping? I agree with all above about the steaming. Does not make sense at all. They may have received a bad batch of foam from a shady supplier. But they should admit something went wrong. I have sample squares of foam i was testing for a kayak seat. They were smashed under scrap wood and steel for months and most of it bounced back. Pretty hard to make crap foam these days. associated web images (optional) associated web link (optional) your email your password create a forums account \| you forgot your password?


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