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	title of this thread your message I ordered 2 items in March, one of them arrived after long delays (it's a bit of a disappointment but i realise i got what i paid for), I asked where the second one was and they told me it hadn't been ordered and would be a further 10 weeks (even though they took full payment for both items in March). I'm trying to get my money back on the second item as I don't hold any confidence in them that it will actually turn up. I also had the excuses about customs, which must be the standard line. Has anyone actually reported them to trading standards yet? They are one of the worst companies i have come across in a very long time associated web images (optional) associated web link (optional) your email your password create a forums account \| you forgot your password?