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Peter - go away, you're annoying and unhelpful. First: under the arm you should see two hex-head bolts. An Alan key should allow you to unscrew those. These two bolts hold the upholstered part of the arm to the steel plate underneath. Remove the upholstered arms and set aside. Then: Inspect the steel plates. They should be connected to seat of the chair by two bolts, and to the backrest of the chair by two bolts. If those are the missing bolts, just screw them back in - but tightly this time! :) If that's not the case: The bolts in the step above are threaded into hard rubber bushings/shock-mounts. These mounts should be glued good and solid to the wood under the steel plate. If one of these bushings has pulled away from the wood you will need to have it re-glued. I highly recommend (as do most people who have a brain and a sense of resale value) that you use a repair person who will reconnect the rubber bushings. I would highly discourage you from using a service that puts in a non-OEM (original equipment manufacturer) part. Frankensteining a chair like that will kill the resale value. Personally I have used Alfie Hume on three different chairs and had great results - on one chair I couldn't even remember which mount had come unglued. You could also send the part back to Herman Miller for repair. I'm not sure who has better pricing these days. Below is the chair, naked of all its padding. Everything should be pretty visible.
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