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17-Dec-03
Has anyone ordered couches at Steelform?
Hi all!

I wanna know if anyone of you has already ordered couches at Steelform.com (www.steelform.com) in Italy? Is this enterprise serious? What about the quality of leather, steel and finish? Is the relation price/quality good or bad?

I wanna buy Le Corbusier LC2 3-seater in leather. What is the difference to the original producer Cassina? What about other lower price suppliers? Any experience gained from you?

Thanx in advance!

Regards,

Patrick.
www.steelform.com
Patrick

 
17-Dec-03

have bought from steelform, and found their products true to hype. any problems taken care of quickly and easily. would definitely recommend them.


 
18-Dec-03

My brother ordered a pavilion chair from them and was very happy. Looks like a well-made piece of furniture, but he's not done any side-by-side comparisons with a Knoll. Very helpful people.
starcat

 
23-Jan-04
Avoid Artemia Design
Several posters have mentioned Steelform. One of their nearby competitors is Artemia Design, located in Garda, Italy. Although their listed prices are lower than Steelform I strongly suggest that people avoid placing an order with them.

They very quickly posted a charge to my card, but then offered excuses for their delays for several months.

Eventually they said that they could not ship my order to me. Eventually they offered a full refund. After several weeks a credit appeared on my account, however the amount that they credited was significantly less than the original charge.

Artemia stopped responding to my email as I attempted to resolve the problem. I finally had to dispute the charge with my credit card company and reported their behavior as fraud.
posted by Paul
 [edit]
 
01-Nov-04
more steelform.com feedback
would love more recent experience with steelform.com ...in terms of quality and service.
posted by LindaCam
 [edit]
 
02-Nov-04
Steelform customer
I bought an Eames LCW from them about six months ago. I was a bit dubious at first as the ordering department is in Spain, enquiries are dealt with in the US and the good shipped from Italy.

That said, the people in Spain were responsive and helpful. The goods arrived as promised, were exceptionally well packed and great quality, (the vitra Eames LCW is over £500 GBP which is way to excessive and Herman Miller versions are to difficult to get hold of in the UK) I was really pleased with the whole process but have to admit that site does not instill confidence that there is 'anyone at home' get over this and you should be happy.
posted by AC04
 [edit]
 
28-Sep-05
LC2 3 Seater from Steelform
I'm interested in purchasing that same item. Did you end up buying it and, if so, were you happy with the purchase? If not, did you buy from someone else?
posted by morganrules
 [edit]
 
02-Nov-05
steelform etc.
i hesitate to order at steelform or classic design italia.. does anybody know classic design. it's a bit more expensive but the choice seems to be larger (different leather qualities etc). If you know another company please let me know!
posted by paris
 [edit]
 
05-Nov-05
Steelform quality issues
About one year ago, I bought an LC 4 lounge chair at Steelform for use in my office. As I'm sitting on it with my laptop for several hours a day, I can say that it has passed the quality test so far. In regard to leather quality, I have to point out though, that I did not get the standard leather, but an upgrade to anilin leather. This better leather is available for all of the Steelform products but you will have to add about 10 or 15 percent to the initial price. Still, it's a lot cheaper than Vitra or Knoll... Overall, I have to say that I'm very pleased with my LC 4 and would definitely buy again at Steelform. Another interesting source might be www.newage-living.com. They also sent me leather samples and answered all of my questions in a satisfying way.
http://www.steelform.com; www,newage-living.com
posted by tilltoll
 [edit]
 
06-Nov-05
I have used steelform and...
I have used steelform and found them reliable. Received a damaged item, and they replaced it without hesitation.
posted by andee
 [edit]
 
23-Nov-05
I had a similar experiance...
I had a similar experiance with NEWAGE LIVING in Manchester last spring. They immediately charged my credit card. Then a person pretained, that delivery to SWITZERLAND is not possible.
As I could not get myself the furniture from Germany, they first said, they would refund the amount of appr. sFr. 1300.-.
Now it is 8 months later and I am still missing the money.
I strongly advuse You not to order from them.
posted by We
 [edit]
 
03-Feb-06
Aluminium Group Chair
I will plane buy a Chair EA 117 by Charles Eames (1958)- Aluminium Group in jcm furniture. It's a good option? This reproduction have quality?
tks
posted by eamesfanpt
 [edit]
 
25-May-06
Steelform = Reliable Company
Steelform.com Bauhaus
I ordered a Bauhaus Design Lamp and payed in advance by creditcard. The delivery was perfect within 15 days. This was the first time that I ordered and payed via Internet. Conclusion: I can recommend Steelform.com as a very reliable company.
http://steelform.com
posted by Flipje


posted by Flipje
 [edit]
 
26-Aug-06
steelform are excellent
I ordered 3 Corbusier Grand Confort soffas in dark brown leather from SF plus a Chaise and a Barcelona bed. They arrived at my home in Hong Kong a mere 5 days after the order was completed and i could not be more delighted with them. they are superbly made. beautiful leather. spotless chrome. One year later they all look even better a bit 'lived in'. The people at SF are incredibly helpful and the after sales is great. i will be ordering from them again for my house in New Zealand. you will not find better quality or price. believe me i looked for a year before i bought from SF. Tim Evill, HK.
posted by Tim-e
 [edit]
 
28-Aug-06
great service at SF..2...
great service at SF..2 barcelona chairs, one frame damaged, quickly got another frame. leather quality good.
posted by andee
 [edit]
 
30-Aug-06
Am I missing something here?
A Barcelona chair from Steelform costs roughly $2,300.

The authentic Knoll version retails in the US for roughly $3,500- and you can often find it cheaper...

Going with the Steelform is not a smart move. My reasoning is this: A knockoff is a knockoff is a knockoff when it comes to resale value. A Knoll, however, retains it's resale value. For the money you'd spend on a Steelform, it's wiser to spend the extra grand on the Knoll and retain your investment.

If you can't swing the Knoll, get the nicest quality knockoff you can find for around six hundred bucks until you can afford the Knoll...
posted by decoboy
 [edit]
 
30-Aug-06
Depends where you are...
In Europe the difference is a bit bigger. The Steelform costs ? 1200,- where as the Knoll costs around ? 4300,-. Now you can already buy 3 Steelforms and have another ? 700,- left.
About return value you are absolutely right. But then you have to decide for yourself; do you buy the barcelona because you like the design and want to enjoy it in your own house for years to come, or do you want to buy it as an investment with the thought of selling it again within the next few years. This is an essential question in this matter. I think most people don't buy furniture with resell value in the back of their mind.
posted by tilanus
 [edit]
 
30-Aug-06
?
where you see the ?, that would be EUR.
posted by tilanus
 [edit]
 
30-Aug-06
About the Euros
You're absolutely right, wasn't thinking...

But I still say the Barcelonas there are very overpriced... that particular chair and also the Wassily, are in my opinion, some of the easiest chairs to replicate well. You need good materials, solid construction, fairly accurate dimensions, and you're good to go... I've never understood the $800 dollar Room and Board Wassily- the chair is steel tubes and saddle leather! There are literally hundreds of knock-offs of identical quality for 250 bucks. And there are tons of Barcelona replicas featuring high-grade solid polished steel frames and quality-foam, well-stitched, fine leather cushions... for six to eight hundred bucks.

I'm not saying that there aren't loads of cheap monstrosities out there, because there are, but the good ones aren't so hard to find as to force people to pay into the thousands for something that at the end of the day is still a knockoff.

As for resale, I think about that before any big purchase. I'm in my twenties and single now. What if I get married, move into a bigger place and go in another design direction? Do I want to take a bath on something I could have had for a third of the price? Figuring in investment retainment is just smart shopping. I think you should always do it.
posted by decoboy
 [edit]
 
15-Sep-06
Steelform are brilliant
We bought an Eames lounge and ottoman from them some years ago; it arrived in Australia very quickly, and is beautiful, has lasted exceptionally well. We decided to go with them because they offered a full 7-day money back guarantee, for any reason, with no restrocking fee and inclusive of shipping charges. This speaks of their confidence in the quality of their product, which is well-deserved.
posted by viveka
 [edit]
 
15-Sep-06
Viveka..
Could you post a picture of your chair? I'm curious as to how it looks for real. Only saw it on the Steelform website.
posted by tilanus
 [edit]
 
16-Sep-06
chair on right is from steelf...
chair on right is from steelform,purchased 3 yrs ago, cost $1225.00 satisfied with quality and service.
http://i32.photobucket.com/albums/d39/lloren11/my%20pictureg...
posted by andee
 [edit]
 
22-Dec-09
Steelform now in Vietnam?
checking out steelform's WHOIS, i found the following data.
This is not Itali or Spain!

Did they sale the website? What's the deal?

domain: steelform.com
status: LOCK
owner-c: LULU-10681693
admin-c: LULU-10681693
tech-c: LULU-10681693
zone-c: LULU-10681696
nserver: ns1.steelform.com
nserver: ns2.steelform.com
created: 1997-09-04 04:00:00
expire: 2010-09-03 04:00:00 (registry time)
changed: 2009-09-20 06:40:37

[owner-c] handle: 10681693
[owner-c] type: ROLE
[owner-c] title:
[owner-c] fname: Hostmaster
[owner-c] lname: of the Day
[owner-c] org: Domaintreuhand Service
[owner-c] address: 14 Quang Trung Street Ward 11 Govap Ditrict
[owner-c] city: Ho-Chi-Minh-City
[owner-c] pcode: U01139
[owner-c] country: VN
[owner-c] state: VN
[owner-c] phone: +84-08-351193554
[owner-c] fax: +84-08-351193555
[owner-c] email:
[owner-c] protection: B
[owner-c] remarks: Serv 1109277
[owner-c] remarks: EA 117
[owner-c] remarks: P 22988743
[owner-c] updated: 2009-09-09 11:30:59

[admin-c] handle: 10681693
[admin-c] type: ROLE
[admin-c] title:
[admin-c] fname: Hostmaster
[admin-c] lname: of the Day
[admin-c] org: Domaintreuhand Service
[admin-c] address: 14 Quang Trung Street Ward 11 Govap Ditrict
[admin-c] city: Ho-Chi-Minh-City
[admin-c] pcode: U01139
[admin-c] country: VN
[admin-c] state: VN
[admin-c] phone: +84-08-351193554
[admin-c] fax: +84-08-351193555
[admin-c] email:
[admin-c] protection: B
[admin-c] remarks: Serv 1109277
[admin-c] remarks: EA 117
[admin-c] remarks: P 22988743
[admin-c] updated: 2009-09-09 11:30:59

[tech-c] handle: 10681693
[tech-c] type: ROLE
[tech-c] title:
[tech-c] fname: Hostmaster
[tech-c] lname: of the Day
[tech-c] org: Domaintreuhand Service
[tech-c] address: 14 Quang Trung Street Ward 11 Govap Ditrict
[tech-c] city: Ho-Chi-Minh-City
[tech-c] pcode: U01139
[tech-c] country: VN
[tech-c] state: VN
[tech-c] phone: +84-08-351193554
[tech-c] fax: +84-08-351193555
[tech-c] email:
[tech-c] protection: B
[tech-c] remarks: Serv 1109277
[tech-c] remarks: EA 117
[tech-c] remarks: P 22988743
[tech-c] updated: 2009-09-09 11:30:59

[zone-c] handle: 10681696
[zone-c] type: PERSON
[zone-c] title: Hostmaster
[zone-c] fname: mong
[zone-c] lname: The thi
[zone-c] org: vinahost
[zone-c] address: 53D3, 6th street, Chu Van An
[zone-c] city: Ho Chi Minh City
[zone-c] pcode: U01139
[zone-c] country: VN
[zone-c] state: VN
[zone-c] phone: +84-08-351193554
[zone-c] fax: +84-00-00000
[zone-c] email:
[zone-c] protection: B
[zone-c] updated: 2009-09-09 11:30:59
posted by Justincase
 [edit]
 
12-Jun-10
steelform is not in Vietnam
Hi Justincase,

no worries, nothing has changed. The whois entry is solely due to legal and tax issues. Our customer service is still in Spain and our goods are produced in and shipped out of Italy.

I repeatedly had a look at chinese manufacturers, but their quality is still not up to my standards. This is why we stick to Italy, even if we can not compete with any price out there on the net.

We are very happy about the comments on this forum and I want it to stay like this.

Kindly
steelform
posted by steelform
 [edit]
 
15-Jan-11
Terrible customer service at Steelform
I am dubious of your ability to follow-through on deliveries, when you cannot provide a quote or keep your [potential] customers informed of progress.

I posted a copy of my most recent email to your company and Virgina on this forum , who has failed miserably at remaining in contact regarding a quote request (waiting 2 weeks and counting - perhaps never to arrive?). Terrible customer service (BTW-just to recap, requested quote on January 2nd; on January 4th, Virginia wrote that I should have a quote in 2-3 days; on January 11th, I wrote to enquire on status; it is January 15th and still no response).

Very, very disappointed in Steelform.
posted by dziner88
edited on 15-Jan-11 05:35 PM  [edit]
 

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